Protection of personal data

Our policy of protection of your personal data allows to establish a relationship of trust between you and our services, in order to offer you a positive experience, in a completely transparent manner.

Thanks to this policy, we will be able to take into account your requirements and meet your expectations.

In order to respect your trust, we primarily guarantee the respect of your personal data, as well as the confidentiality of our customers (hereinafter "Your data").

For a perfect transparency towards you, in order to guarantee you a secure use of our website www.alzy.fr in all its available versions and linked applications (hereinafter the “alzy.fr Site”), we provide the way whose data we process, so that our services are always in accordance with the respect of your rights. In this way, we ensure the security as well as the confidentiality and the non-alteration of your privacy and your data, this across all of our platforms. 

We and our policy guarantee that all necessary precautions are taken to protect all of your data and against disclosure, loss or alteration of it. That is why we put at your disposal all the elements allowing you to easily understand how we process your data. These data will only be kept for the time necessary for the management and processing determined. You can obviously, and this, at any time, have access to your data and modify them, since they will be available on your personal spaces of the site  www.alzy.fr.


For these purposes, we strive to take all necessary measures in order to be in compliance with the applicable data protection law.

Thus, the undersigned company ALZY LTD hereby undertakes, by this policy for the protection of your personal data, to respect the essential principles of general European regulations and French law in matters of protection of personal data, by providing you with information concerning the existence and the methods of the data processing applied here (paragraph 3), the rights you have about your data, as well as by applying these rights ourselves (paragraph 6 and 10). All information relating to possible transfers to a third country or recipients is also made available, as well as the storage time of the data collected (paragraph 5) and security measures (paragraph 9).


1. WHO ARE YOU?

When we refer to "you" in this Privacy Policy, it is simply because it is directly linked to you and concerns you as a customer of ALZY LTD , if you have placed an order on the site www.alzy.fr, if you have created a customer account but you have not ordered any products or services, or you have browsed as a visitor to the site www.alzy.fr  without having created a customer account or have ordered.

2. WHO ARE WE?

ALZY LTD publishes the site www.alzy.fr  and implements, as such, various treatments of your Data as a data controller.

3. FOR WHAT PURPOSES DO WE PROCESS YOUR DATA?

3.1. When do we collect your personal data?

Your personal data is likely to be collected if you visit the site www.alzy.fr  using cookies, if you create a customer account on the site www.alzy.fr , that you order one of our products or services or agreed to be a member of our newsletters (SMS, e-mails).

Your personal data is used to streamline your navigation on the site www.alzy.fr , as well as to offer you a more personalized experience. We can thus process your orders in the best possible way, make payment available in installments, avoid fraud, make the necessary refunds, and manage your customer reviews.

3.2. Your navigation on the site www.alzy.fr

In order to allow you to browse the www.alzy.fr site , we process your data with the legal basis for this, your consent.

3.3. Processing your orders

To be able to take care of your orders and process them, we use your data.

The use we make of it is used to manage mediation, customer relations (and that through social networks), our after-sales service and distance selling, our actions relating to the management of marketing and commercial prospecting. for the site www.alzy.fr , as well as for the management, deliveries and transport of orders.

The execution of the contract between the two parties (you and us) is the legal basis for the processing of this data. 

The legal obligation of  ALZY LTD is the legal basis for processing, with regard to the management of product recall. Your consent or our legitimate interest are, as the case may be, the legal basis for processing for marketing and commercial prospecting actions. Your consent is for the implementation of "flash" payment. 

3.4. Payment in installments

For orders affected by payment in installments and for certain customers, your data is processed in order to be able to offer you this type of payment. The application of the contract between the two parties is the legal basis for data processing. However, your consent remains the basis for the processing of your bank data. 

3.5. Customers' opinion

To be able to share your opinions with our customers and visitors as well as allow you to leave your opinion on the site www.alzy.fr  we use your data on the legal basis of your consent or legitimate interest. 

3.6. Collection of payments and fight against fraud

In order to allow the collection of payments and the fight against fraud, we use your data.

Thanks to this, we can also guarantee the security of payments.

The application of this contract between the two parties and the legitimate interest of  ALZY LTD, as the controller, are the legal bases for this processing.

3.7.ALZY LTD advertising management operations

ALZY LTD advertising management operations  are managed through the use of your data.

This will allow us to increase our customer and prospect data, manage maintenance and technical activities of prospects, commercial statistics and studies of advertising campaigns, updating prospecting files of the organization in charge of management of objections to canvassing by telephone, solicitations, the implementation of our contests and lotteries or any other operation for promotional purposes except online gambling. 

The legal bases of the mentions mentioned above are the consent of the user or the legitimate interest of  ALZY LTD.

4. WHERE DO YOUR DATA GO?

Your data is transmitted to several internal departments of  www.alzy.fr

They are not sent to third parties, except in the situations specified below: 

In order to be able to process your orders, your personal data may be transmitted to several service providers whose specializations are banking transactions, customer relations, after-sales service. sale, delivery, IT development, site management or the provision of guarantees or insurance. 

For setting up payment in x installments, your data can be shared with service providers such as payment and transaction centers (banks, etc.), or call centers for managing business processes or the experience of or, for customer reviews, to a manager for collecting and processing customer reviews.

The advertising management of www.alzy.fr  is managed, thanks to your data, to management customers and advertisers.

5. STORAGE OF DATA

The data collected by  ALZY LTD is kept only for the time and assistance necessary for setting up and carrying out the operations mentioned in paragraph 3 of our personal data policy.

We keep certain data collected by Wordlom LLC for a certain period:

  • In current archives for prospects, for 3 years from the last contact of the client (they can therefore be consulted by the services of  ALZY LTD). We do not carry out any intermediate archiving of this data (for data representing an administrative interest for certain services, such as for litigation, the retention periods are fixed by the applicable prescription rules). 
  • Regarding our orders, your data will be archived in the current archives for 5 years from the end of the use of customer orders, and in the intermediate archives for 5 years from the end of conservation in current archives. The same goes for customers.
  • About bank data, they are archived in current archives during the entire validity period of the bank card (more than one day). There is no intermediate archiving done for bank data.
  • Cookies and their use and time are detailed in paragraph 7 of our policy.

6. EXERCISE OF YOUR RIGHTS

6.1. You have the right to request access, modification and rectification of your Data.

6.2. You have the right to request the limitation of the processing of your Data.

Important clarification: for this you must challenge the accuracy of your personal data for the time necessary to allow us to verify the compliance of these. Or, in the event that you believe that the use we make of your personal data is illegal and that you request a limitation of their use and not a deletion. We no longer need to use your data for the purposes mentioned in paragraph 3 but that your data is still useful for the establishment, exercise or defense of your legal rights, in the event where you decide to exercise your right of objection during the time required for verification in order to determine whether the legitimate grounds which we are pursuing prevail over yours. 

6.3. You have the right to request the deletion of your Data.

If you require the deletion of your personal data,  ALZY LTD will still be able to keep them in an intermediate archive format for the time necessary to meet its legal, accounting and tax obligations.

6.4. You have the right to demand the exercise of your right to oppose processing operations used for the purposes of commercial prospecting.

In the event of prospecting by e-mail, you are entitled to request the modification or unsubscription of the newsletters by clicking on the hypertext link "unsubscribe" available in all the newsletters, or by navigating directly to the contact page of the site www.alzy.fr .

In the event of prospection by SMS, it is possible to unsubscribe by sending by SMS the mention "STOP SMS" to 36007, or by navigating on the contact page of the site www.alzy.fr .

6.5. You have the right to transmit post-mortem prerogatives concerning the conservation, erasure and communication of your personal data.

In the absence of this type of prerogative, your successors and heirs have the possibility of communicating with ALZY LTD in order to be able to have access to the uses of this data and allow "organization and settlement of the estate of the deceased" and / or to close the account on the site and / or request the non-continuation of the processing of personal data. 

You can also request the non-communication of your data to a third party in the event of death.

6.6. You have the right to claim your right to portability.

6.7. You have the right to revoke your consent to the processing based on this legal basis.

Important clarification: If you decide to withdraw your consent, this cannot have any effect on the lawfulness of the uses made before your withdrawal of consent. 

 

 

 What is a cookie ?

When you browse a website, it can then, depending on your choice, insert a text file on your receiver (computer, phone or tablet). 

This text file is called COOKIE. This cookie then allows the website like www. alzy.fr, during the prescribed time of validity or registration of the cookie, to identify your receiver used when you make another visit.

Only the issuer of a cookie is likely to read or modify the information contained in this cookie.

7.2. What are cookies used for on www.alzy.fr?

We can classify different types of cookies by categories. Some are issued directly by  ALZY LTD and its service providers, but some sometimes come from third-party companies. 

7.2.1. Cookies issued by www.alzy.fr and its service providers

There are several categories of cookies that can be found on your transmitter when you browse our website:

7.2.1.1. "Essential" Cookies

In order to have access to our site, "essential" cookies are necessary, they are used for example to be able to place the order.
If they were not present, you could have problems navigating the site and be unable to place an order. 

“Essential” cookies also allow  www.alzy.fr to track its activity.

They can be inserted on your transmitter by  www.alzy.fr or by its service providers.

7.2.1.2. "Analytics and Personalization" Cookies

“Analytics and personalization” cookies are not mandatory, they will allow us to facilitate your research, optimize your experience with us, we will be able to better target your expectations and adapt our offers. and maximize the organization of our site. 

7.2.1.3. "Advertising" cookies

Advertising cookies are displayed in the spaces reserved for advertising on our site. The advantage for you is that your browsing time is better and optimized thanks to the presentation of offers and advertisements relevant to you.

For this, the "advertising" cookies will target your expectations in real time and offer you advertising content adapted to your desires and interests of the moment, through your recent browsing history on other sites.

This is to avoid showing you advertising content that is of no interest to you. At the same time,  ALZY LTD prefers to see its offers and advertisements offered to users who will be interested in them.

The advertising content offered may contain cookies issued by  www.alzy.fr or by its service providers, or by third parties through the association of a cookie with the advertising content of an advertiser. 

7.2.2. Cookies issued by third-party companies

Third parties using cookies on our site use their own privacy policies for this. These cookies are not necessary for the use of our site.

7.2.3. Cookies issued by third-party applications integrated into our site

While browsing our site, we may include computer applications from a third party to it, in order to offer you the possibility of sharing content and / or your opinion from our site with other people, for example when you click on the "share" or "like" buttons that come from social networks. 

These social networks can then identify you through these buttons, even if you have not used them while browsing the site. It is possible for them to do this if during your last navigation on the site you were at the same time connected or active on your transmitter to your social network. We have no control over the uses they use or the data they have.

To find out more about the use of your data and advertising content, you can go to your social networks and consult their personal data protection policies. You should then be able, thanks to these policies, manage your settings according to your preferences on the user accounts of each of the social networks on which you are registered.

Regarding our advertising management, we remind you, as mentioned just before, that all of our advertising spaces may contain cookies from third parties (advertising agent behind the advertising presented, third-party advertising providers, etc.).

They can therefore with these cookies and during the prescribed time of validity of these, offer advertisements in the places made available for third party advertisements, identify the number of content they offer in our spaces, know the audience of these advertisements and the number of clicks; thanks to this they will be able to claim the sums due to them and establish their statistics. They can also know that your sender is the one who previously visited another site containing one of their advertisements, and therefore target and personalize their content if necessary.

7.3. The options offered by your browser software (Internet Explorer, Firefox, Google Chrome, etc.)

Your navigation software contains many options that you have and that you can adjust according to your preferences. In this way, you can then accept or not cookies on your transmitter.

However, if you choose to accept the registration of these cookies on your transmitter, then, during your visits to sites or content with cookies present, these will be automatically registered on your transmitter.

Depending on your preferences, you can choose to activate a reminder asking you if you accept or refuse cookies before their potential registration, or refuse each time this cookie registration on your issuer.

However, it is important to emphasize that the choices you will make during this setting may be able to modify or alter your browsing on the Internet or on certain sites or services that require the use of these cookies (such as to order on our site by example).

In the event that you would prefer to refuse these cookies on your transmitter or delete those already registered, we decline any responsibility as for the consequences of the alteration of the functioning of our services, which would result from the incapacity for our services to record or record. '' have access to cookies used for their operation

7.3.1. How to choose your options according to your browser?

You have different options and possible choices available depending on your browser. In order to have more, you can consult the help menu of this one.

Internet Explorer ™: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies 

  • Safari ™: https://support.apple.com/kb/PH19214?locale=fr_FR&viewlocale=fr_FR
  • Chrome ™: http://support.google.com/chrome/bin/answer.py?hl=en&hlrm=en&answer=95647
  • Firefox ™: http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies 
  • Opera ™: http://help.opera.com/Windows/10.20/fr/cookies.html 

8. TRANSFERS OUTSIDE THE EUROPEAN UNION

Most of the time, your data is kept within the European Union. 

However, when our providers are located in countries outside the European Union, we share some of your data in third countries, such as with third countries where the European Commission has not carried out an assessment of the level of compliance.

In this case, we take the necessary steps to ensure that this sharing of data is done in accordance with the accompanying regulations and that protection of your privacy and fundamental rights is guaranteed (with for example the use of contractual clauses of the European Commission).
The data protection delegation can, if you request it, give you more information about the data transfer.

9. SECURITY MEASURES

Thanks to the technical and organizational measures that we take, we can guarantee a level of security that is consistent with the risks to the rights and freedoms of natural persons with regard to the points mentioned in point 2. For this, we take into account the 'origin, scope, context, costs and state of knowledge, purposes of the processing, but also of the risks identified.

In addition, we are up to date with the security standard of the PCI DSS payment card industry, which translates our commitment in terms of security.

10. PROFILING AND AUTOMATED DECISION

Due to the automated processing we use (profiling for example), you are subject to legal effects that affect you.
All this is essential for the conclusion or execution of the contract which binds you to us.

If the risk is assessed with these statistics as being too great (fraud / unpaid), then this method of payment will not be offered. 

However, if you wish, you can obtain human intervention although the decisions are automated, you can thus give your opinion and / or oppose the automatic decision.

11. POLICY UPDATE AND REVIEW

Our personal data policy will be updated whenever necessary in order to always comply with the regulations applicable to the protection of your data (at least every three (3) years).